Decoding Human Behavior: Avoiding the Same Hiring Mistakes

Event Details

Friday  April 20, 2018  8:00 ~ 10:30 am

Decoding Human Behavior: Avoiding the Same Hiring Mistakes

Is choosing who to hire a challenge? J. Fergus Smith will discuss why assessment tools are important for your selection process, retention, and employee engagement. By understanding what drives and motivates people, Fergus will help you understand the current assessment market, how these assessments are applied practically, and what to look for when considering using assessment tools and workforce analytics. Additionally, learn about the most popular four factor assessment on the market.

J. Fergus Smith provides the “business case” for integrating assessment tools into your organization and the importance of scientifically valid measurement tools in driving business performance. Key learning objectives include:

  • Understanding the value of employee engagement
  • Learning uses of behavioral and cognitive assessments in the workplace
  • How to evaluate assessment programs on the market


J. Fergus Smith specializes in improving human capital talent, performance, and engagement toward achieving an organization’s mission.   He has over 20 years’ experience consulting to several industries, including Financial Services, Manufacturing, Hospitality, and Transportation.  Fergus’s expertise is in conducting organizational assessments and needs analyses, Human Resources systems and processes re -engineering, leadership and staff development programs, and enterprise wide performance management programs.  He has led several large-scale, global, change management and cultural transformation initiatives as well as small business turnaround efforts.

Among others, Fergus has worked with Deloitte Consulting, Booz Allen Hamilton, and the United States House of Representatives, in addition to buying, transforming, and selling his own small business.  Fergus sat on Deloitte Consulting’s Risk Culture offering leadership team, and was instrumental in developing a multi-year, multi-disciplinary education and development program for all professionals of the U.S. Deloitte firms.  While with Booz Allen Hamilton, he was internationally recognized as an expert in driving human capital strategy.  He is a Predictive Index Certified Practitioner and serves as an ambassador for PI services in the greater NYC and Boston/Providence areas.

Fergus has a Bachelor’s Degree in Organizational and Industrial Relations from New York University and a Masters of Science from The George Washington University in Systems Engineering with a focus in organizational risk management.  Fergus is a member of the Society for Human Resources Management.

Fergus represents Hunter-Ross (, a Rochester, NY based HR consulting firm, as a Predictive Index Ambassador.  Hunter-Ross provides organizational analytics and assessment consulting for a wide range of companies across North America.  The firm has a high focus on enterprise level employee engagement analytics and solutions, along with HR process analytics and assessment tools.  Hunter-Ross also has an executive search and recruitment process outsourcing division with multiple offices in North America.  


Registration and Networking 8:00 -8:30 am, with lite breakfast fare.

Workshop 8:30 – 10:30 am

Location ~ CapCom,  4 Winners Circle,  Albany, NY 12205

Walkins will be charged an extra $5

Parking and entry into the building in the back.



Bookings are no longer available for this event.

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